Ask the Hotwater Doctor

Algae is the primary reason for green water in your pool. Algae are normally kept in balance by water circulation, natural die-off in cool weather, and appropriate chemical balance. If the water circulation or chemicals are off, algae can bloom and cause a pool to be cloudy and green. While you’ll encounter naturally growing algae in ponds and streams, an overgrowth of algae in a swimming pool is more highly concentrated and can be more of a health hazard. Plus, its presence means there’s an imbalance that may also indicate dangerous bacteria growth. Don’t swim until the water is clear again. Our Hotwater DRX professionals are happy to help you clean up that algae growth!

Pollen and metals can also cause a pool to turn g

Your hot tub’s pumps and its heating, water purification, and control systems all work together to create a great experience every time you use your spa. The fact that each system is easy to maintain is a testament to the engineering and craftsmanship of your spa. While there are some issues that you can fix yourself, the interplay of these different systems means that sometimes an expert is required to handle the problem.

ISSUES THAT REQUIRE EXPERT SERVICE

• Repeated power shutdowns or losses. Repeated shutdowns may not only be due to GFCI shutdowns, but also to safety switches disconnecting. If you need to reset power often to operate the spa, call a Hotwater DRX service technician to determine the source of the problem.